Mobile Healthcare

State Andhra Pradesh Assam Bihar Chhattisgarh Delhi Goa Gujarat Haryana Himachal Pradesh Jammu and Kashmir Jharkhand Karnataka Kerala Madhya Pradesh Maharashtra Odisha Puducherry Punjab Rajasthan Tamil Nadu Telangana Uttar Pradesh Uttarakhand West Bengal District Ahmedabad Ahmednagar Ambedkar Nagar Amreli Amroha Anand Angul Balangir Ballari (Bellary) Bankura Baran Bengaluru (Bangalore) Rural Bengaluru (Bangalore) Urban Betul Bhadrak Bhind Bikaner Bulandshahr Buxar Chamarajanagar Chamoli Chennai Churu Darbhanga Dehradun Deogarh Devbhoomi Dwarka Faridabad Gandhinagar Ghaziabad Gir Somnath Gonda Gurugram Hamirpur Hyderabad Indore Jamnagar Jodhpur Khandwa Kolkata Leh Lucknow Madurai Mathura Mumbai Mumbai Suburban Nagpur North Delhi North West Delhi Patna Pune Puri Raichur Rajgarh Rudraprayag Rupnagar Satara Shimla Solan South Delhi South Goa South West Delhi Surat Tehri Garhwal Thane Tirunelveli Una Uttarkashi

HelpAge India’s Mobile Healthcare program seeks to provide sustainable healthcare solutions to destitute elders and their community where these are none available through its Mobile Healthcare Units (MHUs). Each MHU has a doctor, pharmacist and a social worker. These MHUs go into the interiors of urban slums and villages, bringing healthcare virtually at the doorsteps of these destitute elders. For most elders it saves them from the long lines at hospitals which are also situated far from their communities and they get free medication on a monthly basis. Their Individual patient card keeps a record of their treatment and helps monitor their progress. These MHUs often conduct specialized health camps on various diseases and free health check-ups are conducted. The MHUs have also become awareness generating sites, with the social worker empowering the disadvantaged elder with information on various diseases, along with educating them on the various preventive measures that can be taken to prevent the onset of any deadly disease. HelpAge’s MHU service has been recognized as Asia’s largest mobile healthcare network for elders. Currently, 152 MHUs are servicing 1920 community locations, spread over 22 states, and have provided 3 million treatments.

Helpline

State Andhra Pradesh Bihar Chandigarh Delhi Goa Gujarat Himachal Pradesh Jammu and Kashmir Karnataka Kerala Madhya Pradesh Maharashtra Odisha Puducherry Punjab Rajasthan Tamil Nadu Telangana Uttar Pradesh Uttarakhand West Bengal District Ahmedabad Bhopal Chamoli Chandigarh Chennai Cuddalore Dehradun Guntur Jaipur Kolkata Lucknow Mumbai New Delhi Puducherry Puri Raipur Shimla Supaul Warangal (Rural) Warangal (Urban)

To address the various issues of the elderly and give them an avenue to express their concerns and get it resolved; HelpAge India started a 24 x 7 toll-free Elderly Helpline in the year 2004. Since then HelpAge has been able to establish a total of 17 Helpline in 15 states (in respective state capitals). At an average elder helpline receives 30,000 calls / annum and has been able to successfully resolve 85% of the calls received. Through the various calls, HelpAge has been able to provide information on elderly needs/services, link them to appropriate agencies and provide support for legal /psychological counselling wherever required. The HelpAge Helpline has also been able to make number of rescues till date of elderly faced with cases of abuse, destitution and rehabilitating missing elderly suffering from Dementia or other conditions resulting in memory loss. The Helpline has also worked as a vital link for linking elderly to engagement/volunteering opportunities and also trains them on digital literacy (usage of smartphones & computers). Through its Helpline, HelpAge has bene able to form SCA and through this forum spread sensitisation to other age groups on elderly needs and requirements. It also spreads awareness on elderly issues amongst school & college going. children through its’ SAVE (School Advocacy for Value Education) and HUG (Help Unite Generation) programs.

Livelihood

State Bihar Chhattisgarh Himachal Pradesh Kerala Madhya Pradesh Maharashtra Odisha Puducherry Rajasthan Tamil Nadu Telangana West Bengal District Baloda Bazar Birbhum Cuddalore Darbhanga Karauli Khandwa Kollam Madhubani Nagapattinam Puri Ramanathapuram Shimla Supaul Virudhunagar Wayanad Yavatmal

The concept of Elderly Livelihoods, has been engaged with Ministry of Rural Development and Ministry of Social Justice of Government of India, which have acknowledged the HelpAge India demonstrated model encompassing multiple touch points - Social Inclusion, Financial Inclusion, Health Inclusion and more recently digital inclusions. The HelpAge India Model of Livelihoods is not an Income Generation Project providing Assets for increased incomes. It bases itself upon the existing spiritual Capital of the Elderly to facilitate a community led upgradation of the Social, Human and Financial Capitals . The Livelihood programme is a Long-term, Process Intensive, Linear processes with an intervention period typically extending to 3-5 years and envision four inclusions namely - Social inclusion, Financial inclusion, Health inclusion and Accessing due Rights & Entitlements. We have also embarked on a pilot for Digital Inclusion, a need of the hour.

Rohit Prasad

Chief Executive Officer

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Telephone 91-11-42030470
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Kanchan Sen

Country Head-RM & Marketing

Kanchan.Sen@helpageindia.org

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Telephone 91-11-42030416
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